At Paraiso Pilates, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website [Insert Website URL] (the “Site”).
1. Information We Collect
We collect basic information to provide our services effectively. This may include:
- Personal Information: Your name, email address, phone number, and other details you provide when booking appointments or contacting us.
- Billing Information: Information required to send invoices, such as your address. Please note, we do not store credit card information, as all payments are securely processed through a third-party payment gateway (Stripe).
2. How We Use Your Information
The information we collect is used for the following purposes:
- To schedule and manage appointments.
- To send invoices and process payments.
- To communicate with you regarding your appointments, invoices, or inquiries.
- To improve the functionality of our Site and services.
We do not sell or share your personal information with third parties, except as required to deliver services or comply with the law.
3. Payment Processing with Stripe
We use Stripe as our third-party payment gateway to handle all booking transactions. Stripe is PCI DSS-compliant and ensures your payment information is processed securely. Paraiso Pilates does not store or have access to your credit card information.
For more information about Stripe’s privacy practices, please visit their website at https://stripe.com/privacy.
4. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:
- Secure data storage and encryption where necessary.
- Limiting access to your information to authorized personnel only.
5. Cookies and Tracking Technologies
Our Site may use cookies or similar tracking technologies to improve your user experience. Cookies help us understand how you interact with our Site but do not store personal information.
6. Third-Party Services
We may use third-party services (e.g., payment processors like Stripe, email platforms) to support our operations. These third-party services only access your information to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your data, where applicable.
To exercise these rights, please contact us at hello@pilatesatparaiso.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
9. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Paraiso Pilates
Phone: (786) 893 4539
Email: hello@pilatesatparaiso.com
Address: 3131 NE 7th Ave, One Paraiso CU3, Miami, FL 33137