LEGAL & GUIDELINES

Studio Policies & Waiver.

Please review our studio policies, cancellation rules, and liability waiver carefully.

1. Cancellation Policy

We require a strictly enforced 24-hour notice for all cancellations and rescheduling. Our studio operates on a private, personalized basis, and securing your spot means we turn away other clients for that time slot.

  • Cancellations made with less than 24 hours notice will be charged the full session rate.
  • No-shows will be charged the full session rate.
  • Exceptions to this policy are made only for documented medical emergencies.

2. Late Arrivals

To ensure all clients receive their full allotted time and our schedule runs smoothly, all sessions will end at their scheduled time, regardless of when you arrive.

  • If you arrive 15 minutes late to a 55-minute session, your session will be 40 minutes long. You will still be charged the full rate.
  • If you arrive more than 20 minutes late, the instructor reserves the right to cancel the session, and it will be treated as a late cancellation without a refund.

3. Studio Etiquette & Attire

We strive to maintain a calm, focused, and hygienic environment for all clients.

  • Grip Socks: For hygiene and safety on the equipment, grip socks are strictly required for all sessions. If you forget yours, they are available for purchase at the studio.
  • Cell Phones: Please silence your cell phones upon entering the studio to maintain a distraction-free space.
  • Attire: Wear comfortable, form-fitting athletic wear that allows the instructor to clearly see your alignment and movement. Avoid clothing with excessive zippers or hardware that could damage the equipment.

4. Session Packages & Expiration

All block and package purchases are subject to expiration and non-refundability rules.

  • Single sessions and assessment sessions expire 30 days after purchase.
  • 5-session and 10-session packages are valid for 6 months from the date of purchase.
  • Session Packages cannot be shared, transferred, or put on hold unless there is a documented medical reason or pregnancy.

AGREEMENT TO PARTICIPATE AND LIABILITY WAIVER

I, hereby acknowledge and agree to the following terms as a condition of my participation in any Pilates sessions, sessions, or activities conducted by Paraiso Pilates LLC:

1. Risk Acknowledgment: I understand and acknowledge that participating in Pilates sessions involves inherent risks and dangers of accidents, injury, and physical harm to myself, including but not limited to, muscle strains, pulls, tears, broken bones, shin splints, heat prostration, knee/lower back/foot injuries, and any other illness or soreness, including death. I voluntarily agree to assume all risks connected with participation in any activity at Paraiso Pilates LLC.

2. Physical Fitness: I declare that I am physically fit and have no medical condition that would prevent my full participation in Pilates sessions. I have already consulted my doctor who has approved my physical abilities to undertake these activities.

3. Waiver of Liability: In consideration of being permitted to participate in Paraiso Pilates LLC activities, I agree to release from liability and hold harmless Paraiso Pilates LLC, its owners, directors, employees, or agents for any injury, including death, loss, or damage to person or property that I may suffer as a result of my participation in the activities offered by Paraiso Pilates LLC, whether caused by the negligence of Paraiso Pilates LLC or its representatives or otherwise.

4. Indemnification: I also agree to indemnify and hold Paraiso Pilates LLC harmless from any and all claims, actions, suits, costs, expenses, damages, and liabilities, including attorney fees, arising out of, connected with, or resulting from my participation in Paraiso Pilates LLC activities.

5. Acknowledgment of Policies and Procedures: I agree to comply with all the policies and procedures of Paraiso Pilates LLC, including observing studio etiquette and adhering to instructor guidance during sessions.

6. Consent to Medical Treatment: In the event of an injury during my participation, I consent to receive medical treatment deemed necessary by Paraiso Pilates LLC staff and/or emergency personnel. I agree to be financially responsible for any medical or legal bills that may result from such treatment.

7. Understanding of Terms: I have read and understood the terms of this waiver and release. I sign it voluntarily and with full knowledge of its significance.

8. Package Expiration Policy: I understand that all session packages offered by Paraiso Pilates LLC are subject to an expiration date. Unused sessions must be used within the validity period specified at the time of purchase. I acknowledge that expired sessions are non-refundable and non-transferable, and I agree to forfeit any unused sessions past the expiration date.

By completing a booking on our website or Acuity Scheduling, you electronically sign and agree to this waiver and all stated studio policies.